SOPRA CRM for SharePoint

Alcero

New generation of CRM for SharePoint, helps you to Manage Client Information, Business Opportunities, Contacts, Project Information and all your critical relationship information.

Features:

  • Bi-directional relation between any list within the CRM
  • Contact Management
  • Opportunity Management
  • Accounts Management
  • Contract Management
  • Creates Client Management Workflow's for Issues plus Maintenance and Service Contracts
  • Outlook Integration
  • Creates a Portfolio for Clients and Potential Clients Based on Documents, Emails and Activities Create and manage service request
  • Assign service to a person or a group
  • Knowledge base
  • Support FAQ's
  • Service Rep Portal View
  • Service Rep Mgr Portal View

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